Support Overview

Solutions
- Digital MeasurementWebtrends Digital Measurement solutions enables brands to make informed investment decisions and prove marketing success across new and emerging channels.
- Conversion OptimizationWebtrends Optimize combines a best-in-breed Website Conversion Optimization Platform with Award-Winning services to drive the results that you want.
- Campaign OptimizationWebtrends Optimize gives marketers the tools that they need to customize user experiences and drive revenue across digital channels.
- Collaboration OptimizationLearn how Webtrends can be used to measure and improve adoption of business collaboration solutions using enterprise social networks to improve communications.
- ServicesWebtrends offers professional services and management of digital marketing solutions including consulting and implementation of analytics & campaign management.
Resources
- Resource OverviewDownload the guidance and tips you need to do marketing right. Webtrends experts frequently publish new resources to help you be successful in digital marketing.
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- Product OverviewsDownload a datasheet and solution brief to learn about the features and benefits of Webtrends products. Discover how Webtrends can help your company gain digital intelligence.
- Guides & How-TosFind expert guidance, discover tips and tricks, and learn about best practices from Webtrends practical guides written by our experts and industry analysts.
- Webinars & EducationKeep informed about the latest trends in measurement and data intelligence. Webtrends webinars offer guidance from analytics experts and industry leaders and analysts.
- Training ProgramsWebtrends training programs help you get the most from your analytics investment. Our expert education team offers courses online, in the classroom or onsite. Learn more about Analytics and Optimize for web, social and mobile.
Support
- Support OverviewWebtrends provides resources, information, documents and downloads for analytics and optimization solutions for web, social and mobile. Login to Customer Support and get answers to FAQs in the Webtrends knowledge base forum.
- Software CenterDownload or upgrade software at the Webtrends Software Center. Login or ask for assistance from your Account Manager.
  - Software Upgrades
  - Software Downloads
- Get Online SupportAccess the Webtrends Online Support Center to submit a Support Case. Customers with a current Support Plan can set up an account login here.
- Support PlansWebtrends offers two levels of annual technical support plans that include online support, technical services and product maintenance.
  - Essential Care Overview
  - Premium Care Overview
- Support ServicesWebtrends provides resources and downloads for analytics and optimization solutions for web, social and mobile. Login to Customer Support and get answers to FAQs in the Webtrends knowledge base forum.
Partners
- Partner OverviewWebtrends integrates with leading digital marketing technologies, supporting Open APIs, a developer network, digital agencies and global resellers. Webtrends is a Microsoft Gold-Certified Partner for SharePoint measurement and analytics.
  - Why Partner with us
  - Featured Partner
- Webtrends PartnersWebtrends integrates with leading digital marketing technologies, supporting Open APIs, a developer network, digital agencies and global resellers. Webtrends is a Microsoft Gold-Certified Partner for SharePoint measurement and analytics.
- Global PartnersWebtrends maintains a network of partnerships with fully trained resellers and distributors throughout the U.S. and in 36 countries to ensure localized service and support.
  - Locate a Reseller
- Become a PartnerWebtrends has partnerships with service providers worldwide. Apply now to our Global Partner Program and bring more value to our mutual customers.
  - The Partner Program
  - Partnership Application
- Partner PortalWebtrends Partner Portals gives authorized partners 24-hour access to sales, marketing and support documentation for Webtrends products and services.
  - What is the Partner Portal
  - Sign into the Partner Portal
About
- Company InfoWebtrends analytics and optimization solutions power digital marketing across mobile, social and web, giving brands the customer intelligence they need to measure ROI.
- Contact usWebtrends headquarters is in Portland, Oregon with U.S. offices in San Francisco and Seattle, and global offices in London, Melbourne, Australia and Uppsala, Sweden.
- Customer SuccessesWebtrends helps customers increase conversions, grow revenue and meet business goals through data intelligence, testing and targeting, and optimization across digital channels.
  - Featured Success Story
- EventsWebtrends events and conferences bring together the world's smartest digital marketers who share insights and business intelligence. Webtrends Engage conference is the premier event held in London and San Francisco.
  - Upcoming Events
- Press RoomWebtrends makes news all over the world. Tech media, analysts and customers use our press room to stay informed on the latest Webtrends news and information.

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