With WebTrends Services, you can:
- Plan your success path and ensure broad adoption of WebTrends Marketing Lab across your organization.
- Get your solution up and running quickly so you can start receiving actionable insight to help you solve your most pressing challenges.
- Make sure your web analytics and marketing results align directly to your specific objectives, and your reports are based on your business goals.
- Leverage a flexible solution that evolves as your business needs evolve, and continually fine-tune it to optimize your results.
- Gain insight from marketing and analytics experts with years of industry experience.
- Take advantage of flexible training and always-on technical support to ensure you get the most out of your solution.
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Implementation: Collaborative solutions to meet your business needs
- Get the highest value: WebTrends consulting services deliver a high-value web analytics and marketing intelligence solution to your organization-one that solves real business problems and generates concrete, measurable results.
- Leverage industry expertise: WebTrends experts are ready to help you plan, implement and test your solution to ensure success from the start. Each implementation includes the specialized expertise of our technical consultants and business analysts, so take advantage of our expert insights.
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Adoption: Training and management to ensure results
- Drive adoption and results across your organization: Leverage resources that range from self-directed learning to instructor-led training.
- Build in-house expertise through WebTrends University: As a top vendor university program in the industry, our expert trainers have educated over 7,500 technical and business professionals in over 1,800 companies. Courses cover material such as how to define and measure conversion events, effective tagging and data collection techniques, and customizing WebTrends Marketing Lab to meet your unique business requirements.
- Web-based training and in-product resources: Web-based training provides a wide variety of educational resources so users can learn at their own pace whenever it's convenient for them. You may also access resources, training, support and best practices guides-they're all available right inside the product.
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Performance: Continually improve your online initiatives with strategic consulting
WebTrends best practices analysts and technical consultants will help you measure and evaluate your marketing and online performance. And WebTrends Marketing Experts Group provides deep strategic consulting to guide critical business decisions. With many years of Internet marketing and analytics expertise, they draw from a wide range of experience in online marketing, user experience strategy, customer behavior analysis, relationship marketing and conversion rate optimization.
- Goal alignment: They'll highlight opportunities to improve conversion rates or other Key Performance Indicators, provide actionable analysis, and help you keep your solution aligned with your evolving business objectives and web site tracking needs.
- Marketing optimization: They'll provide strategic recommendations and integrated analysis across all of your online campaigns to maximize your marketing spend.
- Web site optimization: They'll help you set up key reports that will enable you to gauge how successful you are today, and point to improvements in the future.
- Implementation and accuracy assessment: They'll take a deep dive into your implementation, analyze critical areas that can impact accuracy, and provide written recommendations for adhering to best practices. The result is a clear plan to continually get accurate metrics across your organization.
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Technical Support: Always-available reinforcements
Access knowledgeable and responsive technical support anytime with the 24x7 telephone support option. With this package, you'll receive timely, expert resolution and world-class technology support for administrators.
Enterprise Proactive Services: Expert technical consultation
Discover the solution that's designed to provide ongoing assistance for businesses with enterprise-class needs. Senior-level support engineers and analysts with extensive experience managing enterprise-class customers will help you solve ongoing technical support needs.
WebTrends Marketing Lab Solutions Suite
WebTrends Services provide the implementation, adoption and performance services your organization needs to be successful. Discover the power of WebTrends Services and the entire solutions suite today.
For more information on WebTrends Services, contact a WebTrends representative, send e-mail to sales@webtrends.com or call us at 1-888-WEBTRENDS (1-888-932-8736). Outside of the US and Canada, call 1-503-294-7025.
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